Dear E-bike Owner,
Congratulations on receiving your new electric bike! We are thrilled to have you as a customer and greatly appreciate your support of our business. To ensure your safety and the long-term performance of your e-bike over the next three to five years, we would like to offer the following recommendations:
1. Battery Charging:- Initial Charge: Upon receiving your e-bike, it is crucial to fully charge the battery before your first ride.
- Long-Term Storage: If you plan to not use your e-bike for an extended period, such as during a vacation, make sure to fully charge the battery before storing it. Additionally, turn off the battery switch to prevent the battery from depleting due to inactivity. Please note that a battery that becomes fully discharged due to long-term neglect will not be covered under warranty as this is considered user negligence.
2. Regular Maintenance:- Routine Inspections: Regularly check your e-bike for any loose bolts, wear on tires, and ensure the brakes are functioning properly.
- **Battery Care:**
- Regular Charging: Even when not in use, make sure to charge the battery fully and then check it monthly to keep it active. This practice helps in extending the battery's lifespan.
- Charging Conditions: Always charge the battery in an environment with a temperature range between 0°C and 40°C (32°F to 104°F). Avoid charging in extremely hot conditions, direct sunlight, or near any fire sources. Keep in mind that batteries have a risk of catching fire, so it is crucial to charge them away from any potential fire hazards.
3. Safe Riding Practices:- Helmet Use: Always wear a helmet and other protective gear while riding your e-bike.
- Traffic Rules: Adhere to local traffic laws and regulations to ensure your safety and the safety of others.
- Awareness: Stay alert and aware of your surroundings, especially in busy or unfamiliar areas.
- Insurance: It is advisable to purchase accident insurance to ensure that you are covered in case of any mishaps. Having insurance is essential as it provides financial protection and peace of mind, with the assurance that the insurance company will handle claims in the event of an accident.
We hope these tips help you enjoy your e-bike safely and effectively.
If you like FreeGo products, please share this good news with your friends and family so they can also enjoy FreeGo products. Additionally, we would greatly appreciate it if you could leave a positive 5-star review on our website. Your positive feedback is the greatest support for us and provides us with more motivation.
If you are not satisfied with our products or have any questions, please tell us directly and let us know (by email: Support@FreegoBikes.com). We will work to correct and improve. This is much more valuable than criticism or complaints. Thank you for your support. Let’s work together to make the world a better place.
Thank you again for your support, and happy riding!
Best regards,
Freego Technical Team
Email: Support@FreegoBikes.com
To give you better understanding of Freego Electric Bikes, please see following
Freego’s Product Line
Folding Electric Bikes: Portable design.Price range: $599 to $999.
Compact and convenient, perfect for urban commuting and easy storage.
City Electric Bikes: For Urban Transport. Price range: $799 to $1699.
Designed for comfortable and efficient city riding, ideal for daily commutes.
Adventure Electric Bikes: Fat-tire design. Retail Price range: $1199 to $2799.
Built for off-road adventures, offering robust performance and durability.
Electric Motorcycles: High-speed. Retail price: starting from $2000.
High-powered and designed for longer distances and faster speeds, providing a thrilling riding experience.
Purchase from our Official Website: www.Freegobikes.com with confidence. We offer 2 year warranty, please see warranty details from Warranty Policy
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