# Contact Us

Thanks for visiting the Freego Official Online Store! Here’s how you can connect with us and the key info to help you get the support you need:

  

### **Contact Us for Support**

We offer multiple ways to reach our team—choose what works best for you:

**Option 1: Email or Text (Highly Recommended)**  
Send details (including photos/videos of any issues) to:  
📧 Email: Support@freegobikes.com  
📱 Text: +1 213-640-6875  
_Response time: 24 hours (Monday–Friday, 10 AM–4 PM PST; closed weekends)_

**Option 2: Phone Call**  
☎ Direct line: 213-640-6875 (supports calls and texts)  
_Hours: Monday–Friday, 10 AM–2 PM PST._  
If we miss your call, shoot us a text or email—we’ll get back to you ASAP.

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### **Connect with Freego on Social Media**

Follow our marketing team for updates, tips, and more:

**[Facebook](https://www.facebook.com/freegobikesofficial "Freego electric bikes Facebook")           [Instagram](https://www.instagram.com/freegbikesofficial/ "freego electric bikes Instagram")[](https://www.instagram.com/freegobikes_official/ "freego electric bikes Instagram")             [YouTube](https://www.youtube.com/user/freego2012 "freego electric bike youtube video")             [TikTok](https://www.tiktok.com/@freegobikesofficial "Freego Bikes Official TikTok")**

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### **For Business Partners & Influencers**

Become a Distributor: With 13 years in B2B, 80% of our revenue comes from partnerships. If you’re interested in distributing Freego products or custom-developing new ones, our 13-year-experienced engineering team can turn ideas into products in as little as 3 months. Email our B2B team: **Dealers@FreegoBikes.com** (include your background and 2025–2026 Marketing plan).

  
Marketing Collaborations: Influencers, let’s work together! Whether for product reviews or content creation, reach out via call or email: **marketing@freegobikes.com**.

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### **Our Locations**

Company address: 3681 Walnut Ave, Chino, CA 91710 USA  
  
Phone: +1 213-640-6875 | Email: Support@Freegobikes.com

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### Purchased Through Amazon, eBay, or Walmart?

Freego products are sold by select dealers on these platforms. For support:

First, contact your seller directly—this is the fastest way to resolve issues. If you don’t get a satisfactory response, reach out to us with:

-   -   **Your purchase details** (order number, date, etc.)
    -   **Product model**
    -   **A clear description** (and photos/videos) of the issue  
        Fill in the required fields, and we’ll help get it sorted.
    -   **Visit [Freegobikes.com](https://freegobikes.com/)** for more info—we’re here to help you ride smoothly!

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> Source: [Freegobikes Official Store](https://freegobikes.com/pages/contact-us)